Oops! DSB's mobile phone service is closed after just ONE day

DSB's brand new mobile phone service, DSB Talk, has been closed just a day after its launch following legal concerns that state-owned companies are barred from operating telecommunications companies.

The newspaper Politiken reported that the Transport Ministry ordered DSB to close DSB Talk, but the Managing Director of its parent company, DSB Mobil, claims the venture is legal and that it was given permission to start operations.

A more significant - if underreported - development which will affect many more DSB passengers than the closure of DSB Talk, however, is that a new passenger Ombudsman will be appointed to ensure DSB meets it's customer service obligations.

Expect to hear much more on these stories over the coming weeks.

DSB phones home

Regular rail passengers are being targeted with the launch of a new mobile telephony service called DSB talk, with a range of incentives offered to encourage more rail use. The network is being provided by Telia, while Korean giant Samsung is supplying the smartphones initially on offer.


DSB says it is offering a range of “competitive” contracts, as well as fee free SMS tickets, free use of SDB ticket and journey information services and other incentives aimed at increasing subscribers’ use of public transport.

Customers can join DSB Talk on trains, at Kort & Godt shops and online at www.dsb.dk/dsbtalk.